Effective communication skills is measured by active listening, your communication style and whether you are an open or closed communicator. Why is being a, closed communicator, bad? Because as a closed off person, you become defensive, resistant, bitchy, moody, easy to anger, confrontational, and not open to feedback.
Here is a brief Biography of my guest Gail Green.
• Gail is a leadership coach and trainer and her topic today is “How to find out if you are an, open communicator, or, closed communicator, in your business environment. Gail is a leader who connects individuals and teams to their truth, helping them to discover their full expression of courage, joy and fulfillment. Gail works with all sizes of companies, as well as individually with leaders, and do life coaching with individuals from all walks of life.
• Gail’s primary work is in leadership development, team-building, stress management and teaching, effective communication skills.
Why is being a, closed communicator, bad? Because as a closed off person, you become defensive, resistant, bitchy, moody, easy to anger, confrontational, and not open to feedback.
So as a Leader, it is important to be open to your team and employees. Open people radiate outwards from their heart and is able to touch others.
If you want to impact your employees and your customers, then learn how to be open.
Listen to the podcast as Gail teaches us how to be, Open vs Closed communication. with the help of her Go Cards.
Effective Communication skills: Open Communicator
Effective communication, requires us to be clear and complete in what we are trying to express. Being an, effective communicator, in our professional and personal lives involves learning the skills to exchange information with clarity, empathy, and understanding.
Are You also Closed Off in your personal relationships And Don’t Even Know It?
How Would you answer the following questions?
Are you emotionally guarded?
Are you willing to take risks?
If you answered yes to these questions, it could mean that you are closed off emotionally.
Sometimes being emotionally guarded gets you into bad situations; but most of the time it gets you nowhere. In every area of life, there is no reward if there is no risk taken. So that could be why you keep finding yourself in relationships that bore you, or in relationship with other emotionally closed off individuals. Because like attracts like. Those relationships aren’t very rewarding, are they? If you don’t take the risk
By putting your true self and your true feelings on the table, those are the types of relationships that you will attract. Your emotionally open friends will get those giddy, best-friends-lovers, movie-type romances; you will get the dead-end ones. Maybe you’ve never had your heart broken, and maybe you think that’s a perk. But it’s not. It is said that it is better to have loved and lost then to have never loved at all! So, I will ask the question. Are you closed off and don’t even realize it?
Here are 10 ways to tell if you are a closed communicator:
1. Do you feel like first dates are interrogations, and are put off by the line of questioning you receive during them?
2. Does it feel very inappropriate to you whenever someone becomes emotional around you?
3. Do your friends share their romantic stories with you? Or do they feel that you are never happy for them so they don’t share?
4. Do you attract cocky guys?
5. You do a lot of Googling before first dates.
6. You prep your friends to meet a guy.
7. Sex is a competition.
8. You’ve never cried to a partner or shown your venerability.
9. Eye contact makes you very uncomfortable
10. You’re very sarcastic
Show Notes: Effective Communication Skills
Topic: Are you an Open or Closed Communicator?
1. Question 1: Tell us your journey towards becoming a Leadership coach
2. Question 2: How did you come to specialize in Open vs closed communication and effective communication?
3. Question 3: How does a leader know if he or she is open or, closed communicator? What determines that?
4. Question 4: If a leader becomes closed off, how can he or she trace the source?
5. Question 5: Why should leaders want to become, open communicators? What are the benefits of being an, open communicator?
6. Question 6: What tools do you offer as a coach to help clients who are closed off to become, open communicators?
7 Question 7: You sent me this beautiful set of Go Cards, how does one use these cards to change their state?
Chemistry, is energy. It cannot be created or destroyed. Some call it physical attraction; but, Chemistry, is biological. It happens when your DNA gets excited by the other person’s DNA.
As we head into the New Year I know that many of you are engaging the, Law of Attraction, to bring you a spouse or a mate in 2021.
We are not meant to be alone. The Bible says that Two are better than one, because If either of them falls down, one can help the other, so we are hard wired with the need to share our lives with a significant other.
Listen to the audio here:
What are the 3 most important qualities in Relationships
I want to share three of the foundational qualities of love, relationships.
Let’s start with, compatibility. There is a significant amount of dating sites connecting couples based on, compatibility.
Is Compatibility the most Important quality in Relationships’
Compatibility, is important; but not the most important. Compatibility, is based on likes and dislikes, Like Religious preferences, standard of living, education etc.
But there is an old saying that says opposites attract.
There is also a new word floating around the internet and that is, polarity. Polarity is like the north and South Pole. Opposite ends of the spectrum and we need this polarity in relationships to keep the fires burning.
So when you marry someone who is just like you and you are so, compatible, love coaches say that sooner or later married couples stop having sex because there is no, polarity.
Now let’s look at, Chemistry. Chemistry, is energy. It cannot be created or destroyed. Some call it physical attraction; but, Chemistry, is biological. It happens when your DNA gets excited by the other person’s DNA. It is random; but absolutely essential for a long lasting, love connection. It is what makes your heart ache when you are apart.
Chemistry, is also reflected in the bedroom. A lack of, chemistry, will mean boring, emotionless sex. A high degree of, chemistry, will mean intense, life-altering, heart-pounding sex that causes your mind to cosmically splatter itself on the walls of your consciousness. Good times.
Some call , chemistry, connection but whatever you call it, you know when it is there and when it is not.
Some call, chemistry, meeting your, soul mate. I do believe that our souls know when we connect to our perfect match. When you meet your, soul mate, the connection is immediate, you feel the, chemistry.
Steve Harvey said that his wife walked into one of his comedy shows in a crowd of hundreds and he stopped what he was doing and told her she was going to be his wife. There are thousands of stories like this to highlight what, chemistry, looks like.
When my husband first saw me, he said he felt this warm feeling in his body that is DNA, that is, chemistry! The first time I spoke to my husband my heart did summersaults for a week! Definitely, chemistry.
But here is the question of the day. Can you have a successful marriage with, compatibility, and no, chemistry? I am sure you can with commitment; but it would be equivalent to being married to your roommate.
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Is Effective Communication the foundation for a Happy Marriage?
Finally, let’s look at, communication
Communication, usually gets the blame when a marriage or relationship fail, because if there is no, communication, you can’t have a successful marriage or relationship.
We all have different, communication, styles so, effective communication, is the most important and the least understood dynamic. It is the deal breaker.
Conclusion: Chemistry Compatibility Communication
As we wrap up, I want to leave you with some of the main differences between men and women.
Women are all about their feelings, Men don’t trust feelings.
Women connect emotionally with “talking,” Men talk to pass on data, period.
Women have to feel good to do good, Men have to do good to feel good.
Women want to hear all about it, Men don’t want to talk about it.
Women need to feel connected to have sex, Men connect with sex.
Women’s happiness resides in the state of their relationships; all their relationships. Men’s happiness resides in their accomplishments and their ability to provide and protect their love ones.
Women get depressed when they feel like all they do is give but that they don’t get back, while Men get depressed when they feel no one appreciates them.
Understanding these differences is the first step towards creating successful long lasting relationships. Check out John Gray book “Men are from Mars, women are from Venus”
Scott Miller, author and EVP at Franklin Covey, shares tips on, leadership, relationships, efficiency, vs, effectiveness, and how to straight talk to your employees as well as family and friends.
What has the book ” 7 Habits of Highly Effective People” taught you about, Leadership?
I have had the privilege of being in the Franklin Covey company which of course was co-founded by Dr. Stephen R. Covey who wrote the book “The 7 Habits of Highly Effective People” that, leadership, book has sold 40 million copies.
I wrote “Management Mess to, Leadership, success” because quite frankly my life’s been a mess. Not because you are an executive or an author or parent means you are a success automatically. I wrote the book because I wanted to share with readers that owning your mess is really the first step to becoming a success.
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Recognizing the difference between having an, effectiveness, mindset and an, efficient, mindset. One of the biggest messes that I’ve had to conquer was recognizing when am I in an, effectiveness, mindset and when I should be in an efficient, mindset; because they’re not the same factors.
I’m a very, efficient, person, I get up at 4:00 am in the morning, I write my column, I write a couple chapters on the books that I’m writing. On a Saturday morning I would get up at five o’clock, go to Home Depot and buy flowers and have them planted by six o’clock. Be at the car wash by 7 am, be at tennis by nine. I mean I live a very productive and, efficient, life. That’s helped me in a lot of areas of my life; but it hasn’t helped me in my relationships, because as Dr. Covey said
So one of the biggest areas of growth for me was with people. I had to learn to slow down. When someone comes into my office, I take off my glasses, close my laptop and turn off my phone. I have to really understand when and where can I be, efficient, and when and where should I practice, effectiveness. If you want to develop more trustworthy, long-lasting, mutually beneficial, relationships, be more cognizant of when you’re being, efficient, and fast and when you’re being, effective, and slow.
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I think it’s good advice to, leaders, to be a little more, self-aware, and introspective. Is your need to be, efficient, in some areas of your life negatively impacting other areas in your life?
Use Communication to become, Self-Aware.
It is all about, communication, because when you are being, efficient, you’re probably not being, effective, because it all depends on your audience.
Self-awareness, I use this term a lot. Everybody could benefit from being more, self-aware.
Ask yourself – what’s it like to be your friend?
What’s it like to be your husband?
What’s it like to be your neighbor
I’d encourage all of your readers, if you really want to improve your relationships, if you want to improve your influence expand your credibility and become more trustworthy or likable, go ask the people in your life what’s it like to be in a meeting with you.
What is it like to be on a carpool with you
What’s it like to go on vacation with you
What’s it like to be at dinner with you
What’s it like to be married to you.
When someone gives you that feedback, don’t refute it don’t brush it away.
Don’t blame anybody else, just listen.
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What, communication skills, are important to, leadership, success
Let’s talk about, leadership, and then this broaden it to a straight talk between peers. Talking straight is really a sign of respect to everyone in your life. We’ve all met people who say they call it as they see it, that is actually quite selfish. Talking straight is when you are able to base what you’re saying in fact. When you talk straight with someone, you don’t postulate, you don’t pontificate, you don’t technically tell the truth, but you kind of leave the wrong impression. No you just you say straight up what is true.
As a life coach, I would use something called the, sandwich technique, which means that you package that talk with something positive like a sandwich.
sandwich feedback method
I would not advocate the, sandwich feedback method. I think it’s generally disingenuous. I think the better technique is to first declare your intent, because the moment there is suspicion about your intent, everything you do becomes tainted. So be very clear on what your intent is. Say what is uncomfortable straight, no chaser without any bogus compliments and no hidden agenda.
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The first step to becoming a great, leader is to check their own paradigms, our own belief systems. We all have deeply entrenched, deeply enculturated paradigms that were built into us by our grandparents, our parents, our aunties, our first grade teachers, our neighbors, our relatives and it is how we see the world. How we see ourselves and everyone should be emotionally nimble, or emotionally flexible enough to challenge your belief systems.
Women in Leadership
Here’s a great example:
I am 51 years old, I’m Caucasian. I live in Salt Lake City, but I lived in the 70s in Central Florida, Orlando Florida. I am from an upper middle-class white family, one of two children. My mother was a full-time stay-at-home mom, my father had a fairly traditional corporate job. It was a stable family in the seventies and I was raised to believe that, doctors, police officers, and Catholic priests were always right and always told the truth!
Can you imagine for a moment that had I been eight year-old young boy and an altar server and that a Catholic priest who was perhaps a pedophile told me to do some inappropriate things?
I think the first step in becoming a, leader, of your own self, your own life is to challenge your own paradigms. You don’t see every situation, every argument, every interaction, every meeting, every conflict, every win, every lost accurately; you always have a little bit of a judgment on it.
We don’t see the world as it is, we see the world as we are.
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How does “carrying your own weather” help with, Leadership, Success.
Proactive, leaders, carry their own weather, reactive people give over there weather. They metaphorically give their power to other people. Proactive people choose their response to any situation, any crisis, any reaction based on values, not based on other people.
Here’s a great example of, carrying your own weather.
My son and I were in Miami and we came upon this intersection in a downtown shopping district where there had just been an accident. There was no injuries, very small accident. There was this young woman, I’m gonna say in her 20s who was having this outrageous, hysterical, verbal meltdown. I mean she was out of control. This person was not, carrying her own weather, she was giving up control of her emotions to that situation. Being out of control was serving her no benefit. The point of that story was people who are proactive, they’re calm, they’re rational, they don’t let other things influence their own responses.
Leaders who “carry their own weather” move from mess to success. They put space between stimulus and response. When someone says something to them that pisses them off, they don’t immediately lash out to them.
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What sets your book apart from other, leadership, and management books
I wrote this book was with very clear intention, I’ve been privileged to have my entire career dedicated in the, leadership, development industry. I worked for years with the Disney Company and now almost 25 years with the Franklin Covey company and learned a few things; but I have always struggled with a lot of these management and, leadership, practices. Like you I host a podcast and interview guests every week, I read close to 70 books a year and I wanted to write a different kind of, leadership, book because most, leadership, books are written by fortune 500 CEOs or academic professors and they’re kind of hard to relate to. I wanted to write a really real raw and relatable book where regardless of what role I was in, anybody in their career and their personal life could relate to a lot of my own struggles.
So the book is kind of uproariously funny, it’s very raw and blush. I shared a lot of my own messes in the book not because I was trying to be funny gratuitously, I just wanted to validate everybody that, leadership, is hard whether you are a formal or informal leader. It didn’t come naturally to me and so the challenge is based on Franklin Covey’s research, that if you can get your arms around these 30 principles, you will transform your influence in your relationships and your career. It’s kind of aligned with a month, 30 practices in 30 days. You can take one every day get your groove on.
Connect with Scott Miller at Franklin Covey on LinkedIn, Facebook and Instagram.
I want invite you guys to join my private Facebook group called, life coach, there you can get daily tips and strategies to live in your best life now not only from me but from all the members of the group. Also please subscribe to the podcast and leave an iTunes review.
